Refund policy
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Color swatches:
- Please request FREE color swatches to make sure the color is perfect before ordering a large order. We cannot accept any returns for colors not matching since monitor and phone screen settings can vary.
In case of our mistake:
- If You are not satisfied with an item as a result of our error (we sent wrong size or wrong color), please contact us for return/exchange approval within 3 days of delivery date.
Returns based upon certain discrepancies:
- We do NOT accept any exchanges or returns based upon color discrepancies! To avoid any issues, please contact us if you have any questions regarding colors and materials. Free Swatches are also available, please contact us for more information BEFORE purchase.
- There will be NO refund given because of cancelled events.
- NO refunds are given on CUSTOM ORDERS.